Slots and Pokies at The Star Sydney
Our gaming floor at The Star Sydney is one of the biggest you will walk into in Australia. Across the Pyrmont casino we run up to 1,500 pokies and electronic gaming machines, so in terms of size we sit as the second-largest casino in the country. The gaming floor operates all day, every day, with 24/7 access and no scheduled shutdowns. The Star was established in 1995 and was formerly known as Star City Casino and Sydney Harbour Casino.
| Feature | Detail |
|---|---|
| Electronic Gaming Machines | Up to 1,500 pokies and slots |
| Table Games | Approximately 279 |
| Casino Hours | Open 24/7 |
| Location | 80 Pyrmont Street, Pyrmont, Sydney, NSW 2009 |
| Regulator | NSW Independent Casino Commission (NICC) |
What really links the physical pokies floor with the online layer is The Star Club loyalty program and our official app. These two pieces are designed as an extension of the floor, not some separate online casino. Through this setup, members can track their rewards, manage account details and pull up member offers on their phone or tablet from anywhere in Australia - which in day-to-day use is more practical than it first sounds.
The Star Entertainment Group also operates properties in Brisbane and on the Gold Coast. All three casinos run on the same loyalty backbone, so one single membership covers the full group. Sydney is the flagship venue and it is regulated by the NSW Independent Casino Commission (NICC).
Getting Into the App and Setting Up Your Account
Our app is listed in both Google Play and the Apple App Store. The basic setup only takes a short time, although you will need to complete an identity check before you can use every feature - that is a standard requirement for any licensed casino platform in Australia.
In broad strokes, you usually do the following:
- Download The Star app from Google Play or the App Store.
- Open it and tap create account, or sign in if you already have membership details.
- Add in your personal information - full name, contact details, date of birth.
- Follow the on-screen prompts to finish identity verification inside the app.
- Link the profile to your The Star Club membership so points start tracking.
- Visit the Rewards section to see current offers, dining credits and accommodation perks.
- Use the app from then on to keep an eye on your points balance and member-only promos.
- If something does not work during setup, contact us at [email protected] or [email protected].
One small but useful tip: when you are opening a loyalty account for the first time, try to do it before you arrive at the casino, not at the membership desk. It takes pressure off your first visit and means every dollar of activity is counted from day one.
Points you earn while playing on the gaming floor, dining at our restaurants or staying in our hotels will all feed straight into the same rewards balance. We support both Android and iOS devices for the app, so most newer phones are covered.
The Star Club - How the Rewards Side Actually Works
The Star Club is the single loyalty program that connects everything across our three Australian properties. Whether you are playing on the floor, having dinner, booking a room or going to a show, your activity can earn points, and those points then convert into benefits that you can use at any Star venue in the group.
| Activity | Reward Type |
|---|---|
| Gaming floor play | Points accumulation |
| Dining at Star restaurants | Points accumulation |
| Hotel accommodation | Points accumulation |
| Points redemption | Dining credits, offers, upgrades |
| Multi-venue coverage | Sydney, Brisbane, Gold Coast |
Your membership tier directly affects how quickly you collect points and what level of benefits are available. As you move into higher tiers, you may see priority access in some areas, dedicated service lanes and more favourable redemption rates on offers. Inside our app you can see your current tier and your progress toward the next one updating in real time.
You are able to register at the membership desk in Pyrmont, or set everything up through the app while creating your account. Once we add you into the program, your physical card and your digital profile are linked so that play on the gaming floor is automatically recorded to your account. When you head to Brisbane or the Gold Coast, you do not need to sign up again - the same card and login work there as well.
